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Enterprise Content Management (ECM)

Ohio Shared Services is committed to providing our agency partners easy access to their documents through our ECM and retention services.

Our service includes:

  • A secured environment featuring high-speed scanners from OPEX (www.opex.com ).
    • Scanners allow conversion from sealed envelopes to electronic documents with maximum efficiency.
  • The ability to intake new documents with an impressive service level, while providing intake of existing documentation as a "back file" operation.
  • Automated import of documents arriving as faxes or email attachments.
  • Automated processing of barcodes where available.
  • Flexibility to develop data entry options for indexing purposes.
  • Electronic document storage in a proven document management system used by other agencies today.
  • Automated offsite backups and business continuity agreements in place.
  • Secure short-term paper storage (assumes paper will be shipped back to agency or destroyed at agreed upon intervals).
  • Electronic transmission of results to your facility via File Transfer Protocol (FTP).
  • Web-based access to documents with flexible security, document versioning, and check in/out capabilities.
  • Reporting of productivity and service level metrics.

For more information, please contact us at 1.877.644.6771.